Refund policy

Return Policy

We offer a 30-day return policy, meaning you have 30 days from the date you receive your order to request a return.

To be eligible for a return, items must be unworn, unused, in their original condition and packaging, with all tags attached, alongside proof of purchase.

To request a return, please contact us at millionmoments.2023@gmail.com. Returns should be sent to:

Kanellou Deligianni 8, Limassol, 4159, Kato Polemidia, Cyprus.

Once your return request is approved, we will provide instructions on how to return your package. Please note that returns sent without prior approval will not be accepted.

For any questions regarding returns, feel free to contact us at millionmoments.2023@gmail.com.

Damaged or Incorrect Items

Please inspect your order once received and contact us immediately if your item is damaged, defective, or if you received the wrong product. We will review the issue and make it right as quickly as possible.

Non-Returnable Items

Certain items cannot be returned, including:

• Personalised products
• Gift bundles
• Christening items
• Outlet items
• Gift cards

If you are unsure whether your item qualifies for a return, please contact us before purchasing.

Exchanges

The quickest way to receive a different item is to return your original purchase first. Once the return has been approved, you may place a new order for the desired item.